An Important Update from AgeWays President and CEO, Michael Karson

For the most recent information on AgeWays’s Coronavirus response, please visit our Coronavirus Updates page. 

March 13, 2020

AgeWays is committed to the health and well-being of seniors, adults with disabilities, family caregivers and our staff. With the increase in confirmed COVID-19 cases in our region, AgeWays will continue to operate, however, we have moved our staff to a remote-based workforce and have closed our Southfield and Macomb offices effective Monday March 16, 2020 until further notice.

For a short period of time, calls to our Information & Assistance Department will go to voice mail and we will return those calls as quickly as possible, with a focus on those with highest priority. We are working towards having a fully functioning, off-site, live call center set up the week of March 23, 2020. We will be returning calls from 8 am to 4 pm, while we transition to our off-site, live call center.

We have also cancelled our Health & Wellness classes that are currently scheduled to run during March. We have not yet made a decision on whether we will cancel or reschedule classes that are to start after April 1, 2020.

Our priority is also the delivery of vital in-home services to seniors and adults with disabilities. We will be working closely with our network of contracted organizations and vendor companies to ensure the safety and well-being of participants receiving support through home and community-based programs.

We will continue to closely monitor the progression of the Coronavirus (COVID-19) and keep you informed of future changes to services and programs as necessary. Please stay safe and follow the recommended actions provided by the CDC and the State of Michigan.

Regards,

Michael Karson, President and CEO
AgeWays