Who We Are and What We Do

Helping Older Adults, People With Disabilities and Their Families

What we do is simple. We help people access the services and programs they need to remain living independently and with dignity in their own home or with family caregivers. We receive federal and state funding allocated to serve older adults and family caregivers in our six-county southeast Michigan service region,  which includes Livingston, Macomb, Monroe, Oakland St. Clair and Washtenaw counties. We offer many services directly, while also  partnering with other community organizations in the delivery of senior services. Together with our community partners, we help build a strong local network of supports, resources and services for older adults in our region.

Programs and services we can help people access include:

• Information and Assistance Telephone Line to help people find local resources
• Meals on Wheels help to make sure homebound seniors have a hot meal and friendly visits from volunteers
• Direct Home Care Services and care coordination to help when seniors are having trouble caring for themselves
• Adult Day Services
• Medicare Medicaid Assistance to help beneficiaries troubleshoot problems and understand their options
• Chore Services to help seniors maintain their homes
• Home Injury control programs to help make seniors’ homes safe
• Advocacy to help make sure seniors’ voices are heard
• Transportation Assistance
• Legal services
• Services and support for grandparents raising grandchildren
• Health and Wellness classes to help older adults stay healthy

Advocacy

Through organized advocacy efforts, we help make sure the voice of our region’s seniors are heard. We work closely with our state legislators to help them understand the needs of older adults in our community.

Our Mission and Values:

• Mission: Enhance the lives of older adults and adults with disabilities in the communities we serve.
• Vision: Independence and well being for those we serve.
• Core Values: Teamwork, Integrity, Quality, Innovation and Respect.

Our Programs Are All About People

At AgeWays, our work is centered around the people we serve. Our staff brings a variety of expertise. We are social workers, nurses, finance managers and administrators. But whatever role we play, our work is always guided by a person-centered, person-first attitude that keeps the seniors and people with disabilities we serve front and center.

AgeWays By the Numbers

Over 700,000 Seniors in Our Care: Our six-county region includes over 730,000 people age 60+. It’s estimated that the 60+ population in our region is growing by 60 people per day.

Over 100,000 Meals Served Each Year: AgeWays’s network of home-delivered meal providers provides approximately 10,000 meals a month or 120,000 meals annually.

Over 3,000 Phone Calls Answered a Month: Our Information & Assistance Call Center guides people to the resources and information they need.

AIRS and NCQA Accredited: AgeWays is accredited  by the Alliance of Information and Referral Systems (AIRS) and  is also accredited by the National Committee for Quality Assurance (NCQA) in  Case Management for Long-Term Services and Supports (CM-LTSS). Our accreditations show our commitment to quality.